ZYREVIA E-COMMERCE PRIVATE LIMITED

At a glance

We collect only the information needed to provide the requested shopping, payment, delivery, account, and support services.

Zyrevia is intended for adults purchasing products for children; we do not knowingly request or build profiles using children's personal information.

Payment credentials and authentication secrets are handled by the relevant provider. Never share a UPI PIN, card PIN, password, or OTP with anyone claiming to be Zyrevia.

You can contact us to correct account information, ask about your data, or request account and saved-address deletion subject to lawful retention requirements.

Information we collect

Depending on how you use the store, we may collect your name, email address, phone number, delivery and billing details, order history, account credentials or authentication records, support messages, and payment or transaction references. We may also receive device, browser, approximate location, and website-usage information needed for security and service operation.

We do not need a child's name, photograph, school, birthday, or personal account to sell a toy. Please do not submit children's personal information in a support message unless it is necessary to explain a product-safety issue.

How we use information

We use information to create and secure accounts, process orders, confirm payments, arrange delivery, provide order tracking, respond to support requests, prevent fraud or misuse, maintain business records, improve the store, and meet legal or regulatory obligations.

Marketing messages, where used, are sent only in accordance with applicable requirements and can be opted out of using the unsubscribe or support channel provided.

Sharing and service providers

We may share necessary information with payment processors, courier and logistics partners, hosting and technology providers, email or customer-support providers, professional advisers, and government or law-enforcement authorities when legally required. Providers are expected to use information only for the service they perform for us or as required by law.

Zyrevia does not sell customer personal information as a standalone product.

Security, retention, and choices

We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed completely secure. Keep your account credentials private and contact us immediately if you suspect unauthorised activity.

We retain information for as long as needed for the purposes described here, customer support, accounting, dispute handling, fraud prevention, and legal or tax obligations. You may request access, correction, or deletion by contacting support; some records may need to be retained or may be de-identified instead.

Contact and updates

For privacy questions or requests, contact support@zyrevia.in. We may update this policy when our services, legal obligations, or data practices change. The effective date at the top of this page identifies the current version.