Privacy Policy

Privacy Policy

Last Updated: 20 May 2026


At ZYREVIA E-COMMERCE PRIVATE LIMITED, protecting customer privacy and personal information is important to us. This Privacy Policy explains how we collect, use, store, and protect information shared through our website, products, and services.

Information We Collect

While using our platform, we may collect certain information including:
• Name, mobile number, email address, and shipping details
• Billing and payment-related information
• Order history and customer support communications
• Device, browser, IP address, and website usage information

How We Use Information

The information collected is used for legitimate business purposes including:
• Processing and delivering customer orders
• Providing customer support and order updates
• Improving website functionality and shopping experience
• Sending important notifications, offers, or promotional communications with user consent

Data Protection & Security

We use appropriate technical and organizational security measures to protect user information from unauthorized access, misuse, loss, or disclosure. Customer information is handled securely and access is restricted only to authorized personnel.

Data Sharing

We may share limited information with logistics partners, payment gateways, technology providers, or legal authorities only when necessary for order fulfillment, payment processing, fraud prevention, or legal compliance. We do not sell customer personal information to third parties.

Cookies & Tracking

Our website may use cookies and similar technologies to improve website performance, user experience, analytics, and security. Users may disable cookies through their browser settings if preferred.

User Rights

Customers may request access, correction, or deletion of their personal information by contacting us through our official support channels. Such requests will be handled in accordance with applicable Indian laws including the Digital Personal Data Protection Act, 2023.

Data Retention

Customer information may be retained for a reasonable duration for legal, accounting, fraud prevention, dispute resolution, and operational purposes as required under applicable laws and regulations.

Grievance Officer

For privacy-related concerns or complaints, users may contact our grievance officer through the contact information provided below.

Contact Details

Email: zyrevia2026@gmail.com
Phone: +91 9692158561
Address:
Building No./Flat No.: 652-1596,
Balasore Road, Near Siba Temple,
Malikaspur, Baleswar,
Odisha, India – 756001

ZYREVIA E-COMMERCE PRIVATE LIMITED reserves the right to update or modify this Privacy Policy at any time without prior notice. Continued use of the website signifies acceptance of the updated policy.